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glandes's avatar
glandes
Explorer | Level 4
10 months ago
Solved

I can't attach Dropbox files on the iPad to external apps & web app

I use a web-based program called TherapyAppointment on my 10th gen 64 GB iPad which is running iOS 18.3.1. Until last night,  I was able to attach small pdf files from  dropbox to messages in Thera...
Third Party Integrations
  • Megan's avatar
    Megan
    10 months ago

    Hey glandes thanks for the screenshot!

    If I'm not mistaken, the screenshot seems to be coming from your iOS Files app, right? Feel free to clarify and let me know more, if I'm mistaken.

    It might sound trivial, but have you tried the steps mentioned here, to make sure that Dropbox is enabled as a location on your Files app? 

glandes's avatar
glandes
Explorer | Level 4
10 months ago

Thank you! For some reason (perhaps a recent update, I don't know) dropbox had gotten deselected. 

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
9 months ago

Hey glandes and welcome to the Dropbox Community. I’m glad to hear your issue has been resolved, there’s nothing more annoying than an update messing with your settings 🤯.

By the way, I’m Theresa, and you might see me popping up around the Community 👩‍💻. I love connecting with our members and learning about all the creative ways they use Dropbox.

If you're up for sharing, I’d love to hear how you use Dropbox💡. Your insights could inspire helpful tips for others, or even spark new ideas for our team. Who knows? You might just help someone discover their next favorite feature 🤗.

 T 😺 (Dropbox Community Manager)

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