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idwds's avatar
idwds
Helpful | Level 5
3 months ago

Re: How can we do basic spreadsheet editing on a mobile device?

Hopefully these screenshots came in order. It requires the Excel app (1). Then it opens a blank tab and nothing else (2).  Then I try to open from Excel using the browser button. (3) There it is "book (1).xlsx". (4)  So I opened it successfully in Excel here, but it said "read only. Make a copy to edit". So I saved a copy in the Dropbox folder. It named it "book (1)_263748286382.xlsx.  Ok whatever.  I then peeked into my Dropbox and found it there. I clicked on this new file and it brought me right into Excel again. Of course I'm obviously signed in to that Dropbox account but it says I'm not.(5)  Now it throws an error. (6). I've wrestled with this yesterday and even had chatgpt try to help me.  It kept sending me back to the login page for Dropbox within Excel.

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey idwds! Can you follow these steps and make sure that only one of your Dropbox accounts is currently connected to your Microsoft Excel app (the one that the file(s) you're trying to open are currently saved in)?

  • idwds's avatar
    idwds
    Helpful | Level 5
    3 months ago

    It is only the personal account that is active and has storage listed. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Thanks for the updates and the screenshots, idwds.

    If I understand correctly, this happens when trying to edit Excel files from a shared link someone sent you, right?

    Does the same thing happen with files already saved in your Dropbox account and not ones you save from a shared link?

  • idwds's avatar
    idwds
    Helpful | Level 5
    3 months ago

    Actually no I haven't tried to share it with myself using a link until you mention it. But that does exactly the same thing.  I even created the files on Excel and saved it to Dropbox but then it opens as read only. Weird. 

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