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Forum Discussion
nathanalf
6 years agoHelpful | Level 5
Re: iOS Files app favorites folder disappear
Same exact issue on my end. Long hold on folder or file in the files app, select favorite. On the "browse" tab it appears under the favorites category. Leave the app and return, and it is missing. Go back to folder and you can no longer unfavorite so it is stuck.
Have been having this issue for over a year. Would love for it to finally be fixed.
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