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Neal
Community Manager
Community ManagerRe: Microsoft files on Windows 11 are prompting for a Dropbox sign up every time I try to open them.
Hi jwarman,
Apologies for any confusion. As I mentioned earlier in this thread, most of the issues arising from the Microsoft update have been mitigated but the pop up is still being fixed.
For now, all I can suggest as a workaround is the following:
- Take advantage of the integration (so actually go through the login process and connect Office app to Dropbox). This would make the popup stop popping up.
- For users that for various reasons don’t want to connect the workaround is still to just keep closing the modal for now until a fix is rolled out.
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Taking advantage of the integration is not really an option for me. An Excel file has several cells linked to those of another Excel file. All the links changed and could not be updated, so the first file was no longer usable (even though both the files are in Dropbox).
