Forum Discussion

Duaine's avatar
Duaine
Explorer | Level 3
2 years ago

Send Request Box Greyed Out Can't send sign request

Send Request Box Greyed Out Can't send sign request

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Duaine, thanks for bringing this to our attention.

     

    Are you using a Dropbox Sign subscription or just from your Dropbox account?

     

    Are you seeing the same thing, if you try from a different browser?

     

    Let me know!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Duaine, what about your browser?

         

        Is it up-to-date? Have you tried an entirely different browser, or an incognito tab on your current one? 

         

        Feel free to also attach a screenshot of the page you see, in order for us to have visual too. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!