Forum Discussion

MikeHenderson's avatar
MikeHenderson
Explorer | Level 4
2 years ago

The Replay app for Mac OS is not usable for me. Is there a new version I can try?

The replay app for Mac OS is not usable for me. I'm on 1.0. Is there a new version I can try?    -M
MikeHenderson's avatar
MikeHenderson
Explorer | Level 4
2 years ago

I have a replay desktop app and a Final Cut Pro Plugin.

brian_dbx's avatar
brian_dbx
Icon for Dropbox Engineer rankDropbox Engineer
2 years ago

Hi MikeHenderson - engineer on the Replay team here!

You can reinstall the app here - let us know if that doesn't fix anything: https://replay.dropbox.com/download

 

Can you also elaborate on what workflows you're trying to complete? To clarify, Replay doesn't have a native desktop app. The app you downloaded is purely for the Final Cut Pro integration - more details on what's available with this integration can be found here: https://help.dropbox.com/integrations/dropbox-replay-apple-final-cut-pro

If you are trying to accomplish workflows in Replay then you should use our web app (replay.dropbox.com). We push out updates weekly so definitely way past version 1.0 😄 The reason that "desktop app" only has version 1.0 is because it's just the glue between our web app and the Final Cut Pro extension.

If you're trying to complete flows in Final Cut Pro with the Replay plug-in and it's not working even after a reinstall, please let us know and we can dig into what's wrong!

  • Graham's avatar
    Graham
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi MikeHenderson,

     

    Thanks for posting here on the Dropbox Community and letting us know about your experiences using Dropbox Replay. I just wanted to take a moment to let you know about the brand new Dropbox Replay group we just launched. It's a great place to discuss all aspect of Replay with other users, share your experiences and possibly pick up some tips and tricks along the way. We'll also be updating it regularly with product up dates, guides and some other cool stuff. You can join now by following this link and hitting the "Join group hub" button!

    Thanks again!
    Graham

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