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Forum Discussion
areiss954
3 years agoExplorer | Level 3
Your request contains errors and/or invalid data.
Trying to use a template to send a document out for signing, but it's giving me this error. How do I fix this random error?
"The following error was encountered: Your request contains errors and/or invalid data! Please try again."
20 Replies
Replies have been turned off for this discussion
- Da6centsNew member | Level 2
I see that the staff has responded to this issue but they apparently moved the conversation to email. Why? Shouldn't we all be able to benefit from the solution?
I'm not experiencing this issue and it doesn't make sense that 3 people have posted in this thread about the issue yet there is still no solution posted.
- vairavan1981New member | Level 2
What was the resolution. I have the exact same issue ?
- Megan
Dropbox Community Moderator
Hi vairavan1981, sorry to hear about that!
Have you tried using a different browser, or to clear your current browser's cache, and then trying again?
Keep me posted!
- Nancy
Dropbox Community Moderator
Hi areiss954, and thanks for posting about this here.
Do you mind uploading a screenshot of the error message you keep receiving, so that I can also have a visual?
Is this the first time you’re experiencing this issue, or has it occurred in the past, as well?
Keep me updated!
- ashantirae12Explorer | Level 3
Did anyone ever find the solution to this problem? I have a template created every time i try to send it for signature it gives me the same error.
- Nancy
Dropbox Community Moderator
Hey ashantirae12! Is this happening on Dropbox Sign for you, or when using the Signatures tab (while being signed into www.dropbox.com)?
Have you already tried to switch browsers/test this via an incognito window, and if yes, did that seem to help at all?
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