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Dropbox Sign
51 TopicsRequesting Attachments - How to remove watermark?
Hello, We recently discovered the added ability to request attachments when sending documents for signature. I just received back the first of these and saw that the attachments are covered in a watermark that says "Only valid for [title of document]. It is invalid for any other usage." The attachments were official documents and I am unsure whether they will be invalidated due to the watermark, so I would like to know if there's a way to make it so the watermark doesn't get added to the attachments when they're submitted.Solved34Views0likes3CommentsI deleted a pending signature document in Dropbox Sign and I want to recover it
Device (Lenovo Ideapad 1) Operating System/Browser (if using the web) (Windows 11) Question or Issue I have a pending signature document in dropbox sign but I have deleted it. I want it to be recovered however, I can't see any files in the "deleted for everyone" section in dropbox sign. I also checked the "deleted files" in dropbox and there's no file in it. Please help me to recover this document in the dropbox sign.278Views0likes10CommentsWhen I send a file for a signature via Dropbox Sign, I get logged off the Dropbox site
I upload contracts to a dbox folder, then click send for signature. After it sends I land on the Dbox docu sign site. When I try to go back to my regular dbox site, I'm logged out (even though I click remember me on the login page). I go to log back in and get an error saying there is a problem to check the status site. I have to go to my history and find a recent link to a folder to get back into my dbox. Sometimes I have to send multiple contracts a day and this is just gets annoying. What can I do to stop this form happening? I use the most recent firefox web browser to do this. on a dell inspiron 1647Views0likes2CommentsDoes the Dropbox Plus plan include Dropbox Sign?
Hi I just set up a esign document that has listed "My company's example account" is this a true esignable document? Also I have dropbox plus, does that include the dropbox sign as well? I thought I saw it covered 3 or 4 esigns. Is that 3 or 4 documents to be esigned or only 3 or 4 people can esign158Views0likes3CommentsIssue with resizing text/signature boxes on the Signatures page
Is anyone else having issues resizing boxes on a document that you are trying to send for signature? I can move the boxes around the document but can no longer resize them to fit in a particular area. I tried two different browsers, etc... Its like the ability to resize just disappeared.Solved1.4KViews3likes44CommentsI'm unable to upload files on Dropbox Sign
Iâm currently experiencing an issue with Dropbox Sign thatâs preventing me from uploading any documents intended for customer signatures. (PDF or any others) Whenever I attempt to upload a file, the platform gets stuck on the âUploadingâ screen with no progress. Iâve tested this across different file types and formats, and the issue remains the same. To troubleshoot, Iâve already: Tried uploading multiple different files Switched to a completely different browser Cleared all cookies and cache Despite these steps, nothing is uploading. I need this resolved as soon as possible, as itâs causing significant delays in sending documents to our customers. Please advise urgently on the next steps.189Views0likes3Comments