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Dropbox Sign
65 TopicsIs it possible to allow CC recipients to see documents, without making them singers?
Hi! Does anyone here know if it's possible to allow CC recipients to see the contents of a document without needing to make them an official "signer"? I've looked through the settings and can't seem to figure this out, but it feels like basic functionality so want to ask if I'm missing something obvious. Thank you!49Views0likes5CommentsTeam folders being treated as personal
I'm part of a business account and need to have access to the organization's folders which are large. When I joined the organization, I think I thought I needed to sign up for a Dropbox account and pay for it, which I did for a few months. Then I was told I don't need to pay, so I downgraded my subscription to basic. Now, I keep getting messages that I'm out of space and can't access new files my organization has added to DropBox. I have tried accessing files through a web browser and downloaded the app and still can't get to the most recent ones. I don't need most files to sync to my computer, so I limited the number of folders that sync, and in fact I don't need any files/folders to synch. I'm afraid to delete my account and start over, because I don't know what that will do to the organization's account. Please help! I am not an adminstrator. Thanks.16Views0likes1CommentThe text goes backwards when filling out fields in Dropbox sign (preview mode).
Hi, I can't be the only one with this issue. Here is the bullet point format of the issue: Create a template using a PDF file. Started with the basics like using the "Name" field Used multiple text fields Entered in preview mode to test entering data I then click the name field I want to enter a name (example), David, What actually is happening when i type D, the cursor goes behind the D, so when I type A its now AD and not DA This is mind boggling and ive been googling and cannot to get it figured out. I had my colleague test it ( thinking its my pc or browser ) Nope, it behaves the same. Surely im missing something here?68Views0likes5CommentsNo 'Send for Signature' option on the Dropbox site
When I first started using dropbox sign there was a "send for signature" option from the right click menu in finder. Then that went away and I had to go the dropbox.com. Today I didn't see that option in dropbox.com and had to go directly to hello sign and connect dropbox and import the document. What is up with the constant changes and obfuscation making it progressively harder to access this feature?41Views0likes2CommentsHEIC File Format not accepted for uploads to Dropbox Sign
Iâm very aware you donât support HEIC file types and we are VERY surprised you donât as ALL iPhones take pictures with that format now - by default. So, when we send someone a DropBoxSign document that requires them to take a picture of their ID and attach that to the document it rejects their image. Most people donât have capability to change a photo they take on their phone from HEIC to PDF format. Most people donât know how technically. So, my question is WHEN will you be adding the HEIC as a support file type to upload? Your system is outdated by not allowing this new file type to be used and forcing people to use PDF or older non efficient formats like .jpeg. When will you get up to date with your system? We wonât be able to continue to use your system if you donât update it to allow HEIC files as its causing too much stress for our teams when we send out documents that ALL require them to take a picture of their ID using their phone.106Views0likes1CommentDropbox Sign emails not being sent
And once again! I'm trying to send docs for esign but ONLY the cc emails are sent but NOT to the actual signers! After looking at community forum since that is the ONLY thing available shows that this exact same issue has been a problem for more than 3 years and still they do NOTHING to fix it! HIGH triple digits in price for the plan for our business and THIS is what I have to resort to for community help since Dropbox customer service refuses to make themselves available until NINE in the morning! WHY ARE MY EMAILS NOT GETTING SENT TO MY SIGNERS?! Any Jane or John Does to help answer this since Dropbox needs their beauty sleep? I have a deadline and need to figure out how to get my emails to send properly. boss has looked all over his email account and the address is 100% correct. Cannot believe they charge so much for a service they refuse to fix or make themselves properly available to HELP fix and forcing me to chat with other users instead of a dropbox employee! This is flat-out ridiculous and a total rip off.131Views0likes3CommentsRequesting Attachments - How to remove watermark?
Hello, We recently discovered the added ability to request attachments when sending documents for signature. I just received back the first of these and saw that the attachments are covered in a watermark that says "Only valid for [title of document]. It is invalid for any other usage." The attachments were official documents and I am unsure whether they will be invalidated due to the watermark, so I would like to know if there's a way to make it so the watermark doesn't get added to the attachments when they're submitted.Solved114Views0likes3CommentsI deleted a pending signature document in Dropbox Sign and I want to recover it
Device (Lenovo Ideapad 1) Operating System/Browser (if using the web) (Windows 11) Question or Issue I have a pending signature document in dropbox sign but I have deleted it. I want it to be recovered however, I can't see any files in the "deleted for everyone" section in dropbox sign. I also checked the "deleted files" in dropbox and there's no file in it. Please help me to recover this document in the dropbox sign.357Views0likes10Comments