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Dropbox Sign
156 TopicsRequesting Attachments - How to remove watermark?
Hello, We recently discovered the added ability to request attachments when sending documents for signature. I just received back the first of these and saw that the attachments are covered in a watermark that says "Only valid for [title of document]. It is invalid for any other usage." The attachments were official documents and I am unsure whether they will be invalidated due to the watermark, so I would like to know if there's a way to make it so the watermark doesn't get added to the attachments when they're submitted.Solved32Views0likes3CommentsSigners should be able to cancel pending signature requests (even the ones sent by template links).
Dear DropBox Community, Would it be nice to be able to decline/cancel signature requests, even if the sender sent them via a template link? No more needing to contact people who you don't want to contact who sent documents that you don't want to sign. For context, I tried to cancel/decline 3 documents that are pending my signature because I do not want to sign them and I do not want to contact the signer. When I contacted the DocuSign help team and sent screenshots, they told me that the senders cancelled their accounts and that I cannot decline the documents because they were initiated via a template link. Let's get them to fix this ASAP! I included the message from customer support below. Kind regards, Vasco You don't have the ability to decline because it was initiated via a template link. For template link requests the option to decline the request is unfortunately not available to the recipient. This is expected behaviour, as template link requests are designed differently from standard or bulk send requests. Because of this setup, only the sender has the ability to cancel the requestâthey control the workflow since the document is generated directly from a link rather than being individually addressed. Our documentation for decline options is only for non template link requests. If you need further assistance, please don't hesitate to reply to this email.94Views1like3CommentsI deleted a pending signature document in Dropbox Sign and I want to recover it
Device (Lenovo Ideapad 1) Operating System/Browser (if using the web) (Windows 11) Question or Issue I have a pending signature document in dropbox sign but I have deleted it. I want it to be recovered however, I can't see any files in the "deleted for everyone" section in dropbox sign. I also checked the "deleted files" in dropbox and there's no file in it. Please help me to recover this document in the dropbox sign.276Views0likes10CommentsWhen I send a file for a signature via Dropbox Sign, I get logged off the Dropbox site
I upload contracts to a dbox folder, then click send for signature. After it sends I land on the Dbox docu sign site. When I try to go back to my regular dbox site, I'm logged out (even though I click remember me on the login page). I go to log back in and get an error saying there is a problem to check the status site. I have to go to my history and find a recent link to a folder to get back into my dbox. Sometimes I have to send multiple contracts a day and this is just gets annoying. What can I do to stop this form happening? I use the most recent firefox web browser to do this. on a dell inspiron 1647Views0likes2CommentsEnhancement: Include Form Names in Signature Audit via API
urrently, the Signature Audit data available through the API includes file names associated with signed documents. While this provides basic traceability, it can be difficult for users to easily identify which form each file name corresponds toâespecially when multiple forms share similar naming conventions or when file names are system-generated. To improve usability and transparency, it would be beneficial for the API response to include the form names alongside or in place of the file names. Proposed Enhancement: Update the Signature Audit API response to include the form name for each document or file entry. Maintain the existing file name field for backward compatibility, but add a new attribute such as formName or form_display_name. Ensure the form name corresponds to the display name as configured in the form settings within the system.46Views0likes1CommentOpen Feedback to Dropbox
Dropbox has the potential to make a huge leap forward not by inventing something radically new, but by strengthening and bundling the tools it already has. Hereâs what could truly make the difference for many professionals and businesses: Reintroduce and expand Dropbox Capture. Today, video and screen recording is a daily need for teams, customer support, and remote collaboration. This tool should not disappear, it should be stronger. Enhance and integrate e-signature features. Make them more seamless, reliable, and part of the core Dropbox experience. For the Italian market, enabling authentication with the CIE (Electronic Identity Card) would make the application a must-have and extremely interesting. Boost DocSend, review its interface and make it more user-friendly. The tool is powerful, but its full potential emerges only when itâs intuitive to use and included in an accessible bundle. Significantly increase file sync capacity. Many users complain about the ~500,000 files (or performance decline oltre i ~300.000 file sincronizzati sul computer) limit in Dropboxâs desktop app The winning move would be to create a unified, accessible bundle that combines these tools at a fair price. This would bring clear, tangible value to users and set Dropbox apart from competitors in a meaningful way. Sometimes innovation is not about the next big thing. Itâs about making what you already have indispensable.129Views3likes2CommentsDoes the Dropbox Plus plan include Dropbox Sign?
Hi I just set up a esign document that has listed "My company's example account" is this a true esignable document? Also I have dropbox plus, does that include the dropbox sign as well? I thought I saw it covered 3 or 4 esigns. Is that 3 or 4 documents to be esigned or only 3 or 4 people can esign157Views0likes3Comments