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Team folders being treated as personal
I'm part of a business account and need to have access to the organization's folders which are large. When I joined the organization, I think I thought I needed to sign up for a Dropbox account and pay for it, which I did for a few months. Then I was told I don't need to pay, so I downgraded my subscription to basic. Now, I keep getting messages that I'm out of space and can't access new files my organization has added to DropBox. I have tried accessing files through a web browser and downloaded the app and still can't get to the most recent ones. I don't need most files to sync to my computer, so I limited the number of folders that sync, and in fact I don't need any files/folders to synch. I'm afraid to delete my account and start over, because I don't know what that will do to the organization's account. Please help! I am not an adminstrator. Thanks.
1 Reply
- Mark
Super User II
You need to get your organisation to send you an invite to their account - thus using up a paid licence.
That will convert your account to a paid one and all should work fine :)
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