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Forum Discussion
fernandaverruck
3 years agoExplorer | Level 3
I can't delete folders inside my personal folder
I am the admin of the account and want to delete some folders inside my personal folder, but the option doesn't show.
Could you navigate a level back (by clicking on the parent folder's name) and try to select the folder and delete it from there instead fernandaverruck?
7 Replies
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- Rich3 years ago
Super User II
fernandaverruck wrote:
... want to delete some folders inside my personal folder, but the option doesn't show.
Are you doing this on the Dropbox website, in a mobile app or in the Dropbox folder on your computer? Can you provide a screenshot?
- fernandaverruck3 years agoExplorer | Level 3
Unfortunately I can't provide a screenshot, but it's drom the browser, not the app.
- Walter3 years ago
Dropbox Community Moderator
Hey fernandaverruck, sorry to jump in here, but could you let us know if this persists after clearing your browser's cache or on another browser?
If it does, we'd need a screenshot to troubleshoot further.
- fernandaverruck3 years agoExplorer | Level 3
Here is the screenshot: The 3 dots don't show the "delete" option.
- Walter3 years ago
Dropbox Community Moderator
Could you navigate a level back (by clicking on the parent folder's name) and try to select the folder and delete it from there instead fernandaverruck?
- fernandaverruck3 years agoExplorer | Level 3
Thank you for your help! Now it worked.
- Walter3 years ago
Dropbox Community Moderator
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