Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

fernandaverruck's avatar
fernandaverruck
Explorer | Level 3
3 years ago
Solved

I can't delete folders inside my personal folder

I am the admin of the account and want to delete some folders inside my personal folder, but the option doesn't show.
Delete
  • Walter's avatar
    Walter
    3 years ago

    Could you navigate a level back (by clicking on the parent folder's name) and try to select the folder and delete  it from there instead fernandaverruck? 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey fernandaverruck, sorry to jump in here, but could you let us know if this persists after clearing your browser's cache or on another browser?

 

If it does, we'd need a screenshot to troubleshoot further. 

  • fernandaverruck's avatar
    fernandaverruck
    Explorer | Level 3
    3 years ago

    Here is the screenshot: The 3 dots don't show the "delete" option.

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Could you navigate a level back (by clicking on the parent folder's name) and try to select the folder and delete  it from there instead fernandaverruck? 

      • fernandaverruck's avatar
        fernandaverruck
        Explorer | Level 3
        3 years ago

        Thank you for your help! Now it worked.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!