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dropbox business
2 TopicsTeam folders being treated as personal
I'm part of a business account and need to have access to the organization's folders which are large. When I joined the organization, I think I thought I needed to sign up for a Dropbox account and pay for it, which I did for a few months. Then I was told I don't need to pay, so I downgraded my subscription to basic. Now, I keep getting messages that I'm out of space and can't access new files my organization has added to DropBox. I have tried accessing files through a web browser and downloaded the app and still can't get to the most recent ones. I don't need most files to sync to my computer, so I limited the number of folders that sync, and in fact I don't need any files/folders to synch. I'm afraid to delete my account and start over, because I don't know what that will do to the organization's account. Please help! I am not an adminstrator. Thanks.16Views0likes1CommentQuestions about file sharing and signatures between free and Business accounts
The Dropbox account I have access to is a business account. The main account is owned by the owner of the business, but I have access to files to remove uploads and send our signatures on documents. The issue I am having is on the owner's end of the account, he is paying for a plan and has unlimited signatures. On my side of the access, it says I have exceeded the limit of 3 signatures and need to upgrade to a plan to send out more signatures on the account. Why do I have to do this if it is on his account? The owner also got the Hello Sign app and gave me the login information, but when I tried to log in with the login info and password, it said it was already taken, and if I signed in, it was my account. Sadly I cant talk to anyone, because it is showing I have a basic "free" plan but he is paying for a plan !! So how can I have access to send out documents over 3 a month, for signatures for his account???Solved1.6KViews0likes3Comments