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644 TopicsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team1.6KViews3likes10CommentsHow can I unlink a Dropbox Business account if I can no longer access this work account?
Good morning, I am using the Dropbox Desktop app and I would like to link my new Business Dropbox. Unfortunately, my previous' employers business Dropbox is still linked, but I can no longer sign in to this account to unlink it. Is there a work around that does not require me to sign in to my old business dropbox? Thank you!32Views0likes2CommentsAfter upgrade to Dropbox Teams, I have 2 Dropbox accounts or at least 2 Dropbox folders.
Dropbox Plan Dropbox Business upgraded to Dropbox Teams Device Dell XPS 16 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 240.4.8609 Question or Issue I had a Dropbox business account that was 6TB. I ran out of room so I upgraded to Dropbox Teams and 15 TB. I just figured that my Dropbox business account would become the Dropbox teams account but it did not. Now I have 2 Dropbox accounts (or at least 2 Dropbox folders) with 2 different names but using the same email address. I only want one account with 15 TB of room. Question: How can I get all my files over to the Dropbox Teams account? Question: At renewal time, does this mean I will be charged for the Dropbox Business account and again for the Dropbox Teams account?47Views0likes2CommentsI can't add a team member to a folder, and having issues contacting Support in order to get help.
Hello Community Ive been with DROP BOX for over 15 years. Ive reached my limit and cannot stomach the owners of DB anymore. Fleecing small business is not admirable. Creating confusing menus to generate more revenue aimed at small business owners who cannot manage these complicated systems. I initially signed up for DB as a storage tool but realized you cannot rely on DB for storage as files are constantly lose however ive been able to use the the platform as collaborations tool. However the platform has become a cess pool of dishonest practices. I pay thousands of dollars per year you would think i could have access to support? You want me to explain to you all these error messages. The platform is purposely deceptive in order to upsell. These practices are making people like Drew Houston more money and are contributing to working class peoples misery. I have a small business im paying enterprise rates yet i dont have access to support (which i bought the add on). I cant add a team member to a folder says im not the owner but i am the owner i cannot contact support despite paying $3k per year. This platform is awful. Someone tell me a good alternative please for the love of GOD97Views0likes4Comments"Pause Sync" does not automatically restart on my Windows device.
After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time. It does say something like "File syncing and backups paused until 1:11 PM" but it does not start syncing again at that time and stays paused until I manually choose Resume Sync. Device Dell Desktop Operating System/Browser (if using the web) Windows 11Solved426Views0likes35CommentsError when trying to create a top level folder from my local Dropbox folder
This is still going on? I cannot create a top level folder through Windows file explorer, even though I am the owner of the account? People have been bitching about this for at least a year. Logging in to the website just to create a folder is cumbersome and aggravating. It used to work through explorer, why did that change? You should change it back, it doesn't seem like it would be difficult and would result in fewer complaints and possible departures to other cloud options.I no longer see the "anyone with link to view" option for shared links on my Dropbox team.
Help! I feel like I am going crazy trying to figure this out. I have a business account and recently have had trouble creating links so that anyone with the link can view. This is a new issue and one I haven't had before. It used to be so easy to create folders and links to share easily with colleagues but not no matter where I look, I am not seeing that option anyomore. It only gives me the option to invite individual people to view/edit the folders I am creating. Is there something I missing or a restriction I mistakenly added to my account? I'd rather "anyone with the link to view" be my default than it be protected as 90% of the time I want to create links that are easily shareable and viewable. See attached screenshot. Is anyone else having this issue as of late? Thanks in advance for any help you guys can provide!72Views0likes3CommentsI pay for support but not receiving any support
Question or Issue Used callback request, and I get this: "You are being helped by Dropbox Support." What does this mean? It's been over two hours. After twenty years, I guess I have to move on. I lose work when I can't get people their files.74Views0likes4CommentsRestrict changes to top level folders while allowing changes to lower level folders
We have numerous incidents where a team member accidentally changes a high-level folder (rename, move, delete, etc) causing a cascade of sync problems and stalling the projects for hours. If certain folders could be restricted to read-only while still allow the child-folders to be editable by members, that would be extremely helpful.98Views0likes2CommentsI can't share files with non-members; they're being asked to sign up to Dropbox.
I need to share various files (spreadsheets) with non-members. It is just one file per customer and I only have 30 or so customers. I have tried using both the "share" option and the "copy Dropbox link". Neither works and my customers tell me that they are also being asked to sign up to dropbox rather than just letting them access the file. All I get is the really annoying response "That didn't work for some reason". I would send a snip showing that response - but as one might expect from dropbox, there doesn't appear to be an easy way to attach a file to this request. Please don't just tell me to switch to Microsoft OneDrive - I am aware from others that its functionality is much better but I would prefer not to have to migrate to there. Although it is quite unbelievable, considering how much we pay for Dropbox, that it is not capable of doing this easily.106Views0likes6Comments