Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
I can't add a team member to a folder, and having issues contacting Support in order to get help.
Hello Community
Ive been with DROP BOX for over 15 years. Ive reached my limit and cannot stomach the owners of DB anymore. Fleecing small business is not admirable. Creating confusing menus to generate more revenue aimed at small business owners who cannot manage these complicated systems. I initially signed up for DB as a storage tool but realized you cannot rely on DB for storage as files are constantly lose however ive been able to use the the platform as collaborations tool. However the platform has become a cess pool of dishonest practices. I pay thousands of dollars per year you would think i could have access to support? You want me to explain to you all these error messages. The platform is purposely deceptive in order to upsell. These practices are making people like Drew Houston more money and are contributing to working class peoples misery. I have a small business im paying enterprise rates yet i dont have access to support (which i bought the add on). I cant add a team member to a folder says im not the owner but i am the owner i cannot contact support despite paying $3k per year. This platform is awful. Someone tell me a good alternative please for the love of GOD
4 Replies
Replies have been turned off for this discussion
- Mark
Super User II
I pay thousands of dollars per year you would think i could have access to support?
You can - I assume you are a Business user? Go to http://www.dropbox.com/support but make sure you are a Teams Admin. If you are just a user within the team its limited.
I cant add a team member to a folder says im not the owner
The admin of the Team needs to do that - which is, I'm afraid standard practice in most industries. I get you are owner etc. BUT imagine if just anybody could add anybody in to the folder.
Why you dont you ask the Admin to make you one as well so its easier?
The platform clearly doesnt give a crap about the user. Clearly there is no fire behind this product. no one is going to make dropbox more user friendly. The design menu designs are extremely counter intuitive. im looking for a replacement. Any ideas?
DREW HOUSTON and Arash Ferdowsi clearly dont give a crap about this product anymore why would they have you locked in with your files and are draining us with their lazy bs fix platform sucks
- Hannah
Dropbox Community Moderator
Hey worldholdon, thanks for reaching out to the Dropbox Community.
We understand your frustration and we'd really like to help you out with your issue, so I went ahead and opened a support ticket for you.
I'll see you there.
