Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

calafradulistic's avatar
calafradulistic
New member | Level 2
3 years ago

I can't delete my account.

It seems that this company refuses to delete an account and is impossible to contact. Don't use them.
account access
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi calafradulistic, thanks for bringing this to our attention.

 

Could you clarify what you're referring to?

 

Are you receiving an error when following these steps to delete your account?

 

This will help me to assist further!

calafradulistic's avatar
calafradulistic
New member | Level 2
3 years ago

HI

 

I have logged in and followed the steps and get to the screen below. I can get no further.

 

 

I have tried different browsers and computers. I cannot set a password and if I try to use my existing login it fails. Very poorly programmed. Just delete my account please and confirm it's gone. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!