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Can I change the sender name when sending over a signature request?
When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters. How do I change this? (It's my work account, so look...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorAt the moment, you can send a signature request either via your standalone Dropbox Sign account or via your Dropbox account (or www.dropbox.com), by going to your Signatures page here (you can also check this page for more info).
I'm referring to the Signatures within Dropbox. It doesn't show my name.
- Megan
Hey netsquire, you can customize the basic profile settings of your account on the Dropbox Sign Profile page.
Log into your Dropbox Sign account from www.hellosign.com.
Click your initials at the top right corner of your screen.
Then click on Settings.
Go to your Profile Tab.
Edit the name.
When you're done, scroll down to the bottom of the page and click Save.
Can you give it a go, and let me know if you come across any problems?Hi Megan,
I am using the signature feature through my Dropbox account. The solution above seems to only be applicable if you have a standalone Dropbox Signature account. I tried creating a Dropbox Signature account using 'sign in with Dropbox', and that worked, however it does not seem to be linked to the Signatures interface that already exists in my Dropbox account, so again the above solution does not apply.How can I ensure that documents sent out from the Signatures interface in my Dropbox account have my full name, rather than just my first name in lowercase?
- Nancy
Hey @andrewkol, hope it’s OK to jump in.
I tested this on Dropbox directly (not Dropbox Sign) and the signature request shows my full name (meaning the account’s username shown here).
Can you send me a screenshot of how the request appears after being sent perhaps, so that I can have a look and make sure I haven't missed anything? Feel free to hide any details you don’t want us to see.
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