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blakorpheus's avatar
blakorpheus
New member | Level 2
2 years ago
Solved

Is this a real email from Dropbox?

Hello,
I got mails from DROPBOX SIGN urging me to update my Billings informations..if not my account will be freezer. I am a basic user, so this appears clearly liké a Phishing Scam to me. Anybody else ?
Greetings

  • Hi blakorpheus, thanks for bringing this to our attention.

     

    Have you used Hellosign or Dropbox Sign before now?

     

    Could you check if the domain name of the email sender matches one of our official domains?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi blakorpheus, thanks for bringing this to our attention.

     

    Have you used Hellosign or Dropbox Sign before now?

     

    Could you check if the domain name of the email sender matches one of our official domains?

     

    This will help me to assist further!

    • blakorpheus's avatar
      blakorpheus
      New member | Level 2
      Thanks. I forgot i had a
      year membership with Hellosigh (Dropboxsign now). Problème solved. Thank you all.
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        No worries, glad to have helped out. If you need any further assistance in the future, please let me know.

         

        Enjoy your weekend!

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