Forum Discussion

Marianna9622's avatar
Marianna9622
New member | Level 2
3 years ago
Solved

Location error

For logged in device it says 2 devices same phone name and location is in Indianapolis and I'm in Lafayette so I logged out of those then it said I was on a chrome device still in Indianapolis what do I do
  • There isnt anything you can do I'm afraid. It is probably that your ISP has offices / connections there which you are being routed through. 

     

    As long as you know the time and log on is genuine don't worry 🙂

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    There isnt anything you can do I'm afraid. It is probably that your ISP has offices / connections there which you are being routed through. 

     

    As long as you know the time and log on is genuine don't worry 🙂

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!