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Megan
Dropbox Community Moderator
Dropbox Community ModeratorRe: I can't access my email in order to get the 6-digit security code. What can I do?
Hey Tagri, I can see that Walter sent you an email, in order to check internally, what can be done about this.
If you could hold tight, and have some patience until he gets back to you, that'd be amazing, thank you!
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- I usually create a special account for Dropbox, that is, the account and password, and so I was able to log in to my accounts, but three months ago last August, when I entered the account and password, a window appears for me in which it says that a security code has been sent to the account from which I want to log in, but since the accounts the ones I created are for Dropbox, meaning they are not regular emails, so I cannot get the security code. I have been using the Dropbox application for a long time and things were fine. It was not previously asked to enter the security code until November last year, but after a month an update was sent and the problem was solved, but this year also, since last August, it has been asking me for the security code as well, and I cannot access all my accounts until now. Please solve this problem by sending an update to stop requesting the security code for at least a week so that I can recover my files. Thanks
