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Tofu 's avatar
Tofu
Explorer | Level 4
3 hours ago

Getting an email that my credit card is expiring soon, but I never upgraded

I'm getting mail that says my credit card is going to expire and I'll lose, I think it's "Dropbox plus". I never had that as far as I know. Scam using Dropbox?

billing
emails
security

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 hours ago

    Hey TOFU  - thanks for bringing this to our attention.

    As a first step, can you take a look at your account's plan page and let me know what you see reported there?

    Do you happen to have another Dropbox account perhaps, associated with a different email address of yours?

    Let me know what you find and we'll take it from there.

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