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11 TopicsDropbox is asking for a 6-digit code, but I don't see it in Hotmail.
This problem happened last year when I returned to the US. I lost access to Dropbox on my Macbook Air and iPhone,and I have my login email and password but Dropbox is just not forwarding the verification code to my hotmail account. Last summer, I had a similar problem and managed to get someone on the phone at Dropbox to help restore it. This is an older (not regularly used) account that I have valuable items stored in. The recovery questionnaire apparently wanted ALL the questions answered correctly. My real name is on the account. I know I can name plenty of files that are inside the Dropbox account. I have my passport and ID, and there are photos of myself in that Dropbox account (which match my ID). If I can speak again by phone with someone, I should be able to regain access. I can pay for one of the services if that is a barrier. I just really want to regain access. (I also want to finally turn off 2-step verification once and for all. I thought I'd done that last summer but here it is blocking me again. Hotmail seems to not like verification codes. This happened now because I bought a new iPhone recently and all my saved passwords failed to port over to the new phone. Device iphone 16 plus, Macbook AirP126Views0likes6CommentsNot receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter16KViews1like106CommentsThe one-time code isn't delivered to my email address.
i have another old account - mail adress and password existing - but if i wanna login an it says the system will send a 6-digit confirmation code, i do not receive on. can you send this to me on email ? thank you for help.331Views0likes10CommentsI can't access my Dropbox Plus account; a one-time code is sent to my old address.
Hello, I have the following problem. My Dropbox Plus account is linked to an email address that no longer exists because it was changed. When logging in, the code is sent to this old email address, which I can no longer access. You can bypass this with the code by clicking "Having trouble receiving a code?", but unfortunately, this doesn't work for me. How can I log in without a code so I can change my email? Thanks in advance!1.5KViews1like20CommentsCommunications look like Spam
Hi. What's going on with your e-mailers or whoever there is spamming my mail every week. Headers: "Alert alert", "Open ASAP", "Review ASAP", "Attention!", "This is urgent". Please stop. You sound like some clickbait tabloid magazine trash. I don't mind if my dropbox is full, it's okay, and I will not upgrade my account. Get some journal and public relations education for your workers.Solved10KViews2likes13Comments