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157 TopicsHow to get the URL of an image for an HTML email?
I uploaded an image for use in an HTML email, then shared it and copied the link. After putting the link in my email, and testing the email, the image will not show up. It is just a broken link. I have not put it in a shared folder because I did not want users who get the email to be able to access the folder and its contents, but the file itself is shared. Am I using the wrong link?Solved15KViews0likes5CommentsI need our invoices automatically emailed each month to someone who doesn't have a Dropbox account.
Can you please add the ability to set up an automatic email of our monthly invoice to our book keeper. Also, the book keeper is not a member in our Dropbox, as they don't need to be. They just need the invoice emailed to them - that's it. This is my second time requesting this feature. The first time you just closed my request without providing an answer or solution. This is terrible customer service IMO. This request has also been submitted by other DB members - I've seen the threads asking for this and the response from DB that their requests will be closed - terrible! I DON'T WANT TO DOWNLOAD MY INVOICE!!!! I want my invoices to be automatically emailed to my book keeper each month. I (like many) am extremely swamped with work and I don't have time to login and download invoices for my book keeper every month. This is an extremely inefficient workflow and it requires me to be a middle man. How long does the DB community have to wait for such a feature to be deployed? Please do not reply with instruction on how to download my invoice - I know how to do it because I am FORCED to do it every month.212Views4likes2CommentsCannot log in to my account because my email address is no longer active
I have the correct email and password but the email is no longer active so i can not get the code required to log in and I do not remember all the details on the form required to regain acess. I have contacted support but have not heard back and this is critically affecting my deliverables today.79Views0likes2CommentsTurn off Dropbox Transfer notifications and emails
Hello, I am sick of the torrent of emails and red badges reminding me that I just created a transfer, someone downloaded the transfer I sent them to download, or the transfer is expiring etc. I want to turn off all of these emails with a toggle in the app. The numerous other posts and requests about this issue (dating back to the late 2010's) have gone unresolved, so I'm adding my voice here. Please prioritize fixing this problem! Or hire me to come and add the code in your backend real quick! Pleeeeease 🙏775Views0likes9CommentsIs an email I received about a Dropbox research study ($100 gift card) legit or a scam?
I received the email shown in the screenshot, from mailto:no-reply@em-s.dropbox.com, which I believe is a legitimate Dropbox domain. But the email itself seems sketchy because of the $100 gift card being offered. Any info appreciated.Solved109Views0likes1CommentI don't receive the Dropbox email to verify my Proton email address.
Question or Issue: I am trying to verify a new email address. It's a Proton Mail address but I am not receiving the verification link. I have added dropbox to my contact list. I double checked spam. I tried sending from three different browsers. Nothing seems to work. Please help.Solved150Views0likes3CommentsI'm not receiving the email to reset my password
Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Phone) Question or Issue Im signed out of my dropbox account and cannot sign in. Ive selected "forgot my password" but am not receiving an email to reset my password. Even if i get the password right, it asks me for a 6 digit security pin, but I dont even receive the email for that. How do I recover my account, or make sure I can receive the email? I've checked the spam folders, but no where to be found. Im posting this on a different account I made, so I could post this discussion.162Views0likes5CommentsPlease change the "reply-to" email on Dropbox Transfers to the sender and NOT noreply@dropbox.com!
I would think this would have been the logical way to set up emails when you send a Dropbox Transfer to someone, but alas: the current recipient's email when sending a Dropbox Transfer is: from: noreply@dropbox.com Hi "Someone" "Joe" (...@gmail.com) sent sent you a file. It'll be available to download until..... when someone hits REPLY to the email, it replies to noreply@dropbox.com!!???? PLEASE, this makes no sense at all!!! When a recipient hits REPLY, is should NOT reply to noreply@dropbox.com, it SHOULD reply to ...@gmail.com, the sender of the transfer, not the noreply dropbox email. I would think this would be basic logic, the entire premise of sending from a noreply email is to NOT have the recipient automatically reply to that email address! The actual sender's email is in the first line of the email, PLEASE just change the "reply-to" field so that recipients will reply to the SENDER and not noreply@dropbox.com as basic logic would dictate!122Views0likes2Comments