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52 TopicsNot getting verification emails to add secondary email to my Dropbox account.
Device Mac Mini M2 Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version (if using the app) Dropbox Plan Plus Question or Issue I've tried on a couple different browsers (Chrome, Safari) and I do not get verification emails to add a secondary email to my account. I've checked Microsoft's Quarantine area in my 365 account, I've checked the Spam folders and logged into and re-sync'd the account numerous times but nothing is coming through. (And interestingly I've seen a couple other people just post the same thing so perhaps there's an issue on your end that you're working on?)86Views0likes4CommentsDropbox is asking for a 6-digit code, but I don't see it in Hotmail.
This problem happened last year when I returned to the US. I lost access to Dropbox on my Macbook Air and iPhone,and I have my login email and password but Dropbox is just not forwarding the verification code to my hotmail account. Last summer, I had a similar problem and managed to get someone on the phone at Dropbox to help restore it. This is an older (not regularly used) account that I have valuable items stored in. The recovery questionnaire apparently wanted ALL the questions answered correctly. My real name is on the account. I know I can name plenty of files that are inside the Dropbox account. I have my passport and ID, and there are photos of myself in that Dropbox account (which match my ID). If I can speak again by phone with someone, I should be able to regain access. I can pay for one of the services if that is a barrier. I just really want to regain access. (I also want to finally turn off 2-step verification once and for all. I thought I'd done that last summer but here it is blocking me again. Hotmail seems to not like verification codes. This happened now because I bought a new iPhone recently and all my saved passwords failed to port over to the new phone. Device iphone 16 plus, Macbook AirP126Views0likes6CommentsIs there a way to share a folder with multiple emails at once?
If I want to share a folder with particular email addresses, is there a way to upload the addresses all at once or do i have to grant access one by one? I realize I can send a link by email myself, but don't want to do that.Solved978Views0likes1CommentHow can I remove a user from a Paper document that I shared with them via link?
Hello, I've a personal Dropbox account. I shared the link to someone. He opened it in his work account, instead of his personal account. Now the paper shows his work account as 'opened'. How to remove that? He doesn't want other people who is viewing the Paper to notice his work email address. Please help me.258Views0likes8CommentsThe default notification settings on this forum should be set to "Never".
This should be set to never by default. It is not URGENT to get notifications about badges. It's just not. I do not care and I would assume most people just tryingto get answers to their quetions do not care either. For those that do care, they should opt in. Otherwise this is just spammy in my inbox. Thanks.80Views0likes1CommentWhy do I get space warning emails when I upgraded six months ago?
vv Dropbox Plan Profesional Payment Method CC How did you upgrade? Directly through the Dropbox website Question or Issue I have used 30 GB of 3TB on my Professional account and continue to get "you are running out of space" emails which scare the **bleep** out of me each time I get them. How do you stop this? Are these emails not even tied to your database of current customers and their activity and usage space?Solved164Views0likes5CommentsHow to get the URL of an image for an HTML email?
I uploaded an image for use in an HTML email, then shared it and copied the link. After putting the link in my email, and testing the email, the image will not show up. It is just a broken link. I have not put it in a shared folder because I did not want users who get the email to be able to access the folder and its contents, but the file itself is shared. Am I using the wrong link?Solved16KViews0likes5CommentsI need our invoices automatically emailed each month to someone who doesn't have a Dropbox account.
Can you please add the ability to set up an automatic email of our monthly invoice to our book keeper. Also, the book keeper is not a member in our Dropbox, as they don't need to be. They just need the invoice emailed to them - that's it. This is my second time requesting this feature. The first time you just closed my request without providing an answer or solution. This is terrible customer service IMO. This request has also been submitted by other DB members - I've seen the threads asking for this and the response from DB that their requests will be closed - terrible! I DON'T WANT TO DOWNLOAD MY INVOICE!!!! I want my invoices to be automatically emailed to my book keeper each month. I (like many) am extremely swamped with work and I don't have time to login and download invoices for my book keeper every month. This is an extremely inefficient workflow and it requires me to be a middle man. How long does the DB community have to wait for such a feature to be deployed? Please do not reply with instruction on how to download my invoice - I know how to do it because I am FORCED to do it every month.430Views4likes2Comments