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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Re: Not receiving the 6-digit security code email

Hey brodrig, let me jump in here! 

Even if your case has been marked as solved, you should still be able to reply back to the agent working on it.

Can you try accessing the email chain directly through your email address? That way you should be able to reply back to it. 

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