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Dropbox Staff
6 years agoBeta Build 110.3.425
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melvinchia
5 years agoExplorer | Level 4
Upping this request for an ARM native version for the Apple Silicon (M1) Mac..
THMoore
5 years agoNew member | Level 2
Every major piece of software I use has been updated to run natively on Apple Silicon. This delay from Dropbox is alarming.
I already pay Apple for iCloud space -- should I shift everything there if Macs (and, therefore, the iPhones and iPads I use with my Mac) are not going to be well-supported by Dropbox?
- anonymous5 years ago
I agree on the Apple Silicon native support.
I guess it is a bit harder because other Sync services seem to have similar problems releasing a Universal version from their apps, which I can understand. No response from Dropbox is not ok.
I'm still on the monthly plan because I generally do not like the desktop client too much at the moment, lack of a Universal app, high resource usage and lack of response from Dropbox keeps me from really investing in the solution. The main reason I started using Dropbox is Scrivener and better MacOS Bundles support, but it seems I need to start rethinking this decision.
- rmcrys5 years agoHelpful | Level 5
I own a Mac with Apple Silicon M1 and I find unbelievable that Dropbox as a giant company still has no native M1 version. Apple Silicon support is very uncomplicated to achieve and there are already thousands (millions?) of those chips out there and this year even more (not to mention that the architecture is 100% the same as all iPhones and iPad ). That the company still had for example a beta version I would understand, but still nothing. Dropbox-thought "as long as Rosetta 2 works, why bother?"...
- anonymous5 years ago
Agreed, it probably does not have high priority.
I also frequently see this:
- All caught up, but endlessly syncing...
- KEB20075 years agoHelpful | Level 5
I'm not going to add anything new to what has already been posted here but I want to state how suprised and disapointed I am, that Dropbox hasn't launched an Apple M1 native app yet. Are you at least working on one??
- Mannaffolki5 years agoCollaborator | Level 8
Any news on this, Dropbox? It's been over a year and still no M1 support. Shaaaaaaame.
An update is urgently required so all us M1 users can finally start working again without all current issues. - dolfke5 years agoCollaborator | Level 10
Why all this buzz ?
Dropbox works fine with Rosetta. Point.
Get the latest build and try it out and stop complaining please.
- djellison5 years agoNew member | Level 2
dolfke - that's three times you've come into this thread to make the same comment.
Why all this buzz?
Because dev kits were out 9 months ago.Because Rosetta isn't as efficient as native
Because if they're not keeping current on this, then what other performance or security improvements to MacOS are they also not using.
Why all this effort from you apologizing on behalf of Dropbox for slow/lazy/incompetent development.
- Mannaffolki5 years agoCollaborator | Level 8
@djellison — seconding your opinion. We need native support. Not now, not even yesterday, but months ago.
Devs, better get to work before Apple changes to new hardware again. - leftnotracks5 years agoHelpful | Level 6In November Dropbox suggested a native build was weeks away.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-110-3-425/m-p/469696/highlight/true#M6084
Well, it’s been 22 weeks and so far nothing. Doesn’t speak well of their credibility (saying a build was weeks from shipping) or competence. - Frederic C.25 years agoHelpful | Level 6Rosetta version of DropBox is taking around 1gb of Ram on my computer. Apple M1 apps takes less memory.
I'm already searching for an alternative service after more than 10years here. I'm tired of poor support and lack of communication. - anonymous5 years ago
A native Apple Silicon version looks like a long way ahead. Apple Silicon Macs have tighter security which prevents system extensions (which Dropbox uses) from running until the user boots into Recovery mode and enable them. This makes installing Dropbox more difficult for the average user, which is probably why no native version is available.
https://support.apple.com/en-gb/guide/mac-help/mchl768f7291/mac
I can understand, from a support view that Dropbox is hesitant to have users go through the procedure, but they lack in communication about the reason a native Apple Silicon version does not exist yet. The current version runs OK on my Intel machine, but uses too much resources on my M1 Macbook, but this is also due to having a lot of bloat in the new application which I do not need and if not fixed will probably make me switch to another cloud service, enough choices out there... 🙂
- anonymous5 years ago
It looks like Dropbox (and other sync services) will 'need' to switch their apps to the File Provider Framework from Apple, which is built in the OS and is also used by iCloud (https://developer.apple.com/documentation/fileprovider)
- Frederic C.25 years agoHelpful | Level 6
I switched to another service, that runs natively on M1 since monthes, offers a comparable kind of service and only take less than 100Mb of Memory. It is apparently possible to do so, but DropBox seems to not be ready for that kind of work.
- BietBat5 years agoHelpful | Level 5So which one then?
- Grant65 years agoHelpful | Level 7
Come now, you can't say "another service" and not tell us which one! 🙂
I, personally, am setting up (well, have set up) a NextCloud server on a Raspberry Pi and am considering moving the data and functionality for which I use Dropbox to it. It doesn't have some key handy features of Dropbox Pro though (namely smart sync), so I wouldn't recommend it as a Dropbox replacement.
- anonymous5 years agoI know Sync.com has a M1 native client. It also has e2e encryption, which is nice but does have some downsides (does not do block-level file sync).
The level of integration possibilities with Dropbox are really great, also it works pretty stable for me know. I just don’t like the bulky client with bells & whistles I do not use but take up memory. I tried https://github.com/SamSchott/maestral but it is a bit limited. - Frederic C.25 years agoHelpful | Level 6I gave PCloud a try. M1 support, multiple folders/discs sync, paid option encrypted sync. Interface is kind of old school but I found it finally as simple to use with good organisation. It fits me well since two months.
- anonymous5 years ago
I also tried pCloud. M1 is supported, but also no native Apple Silicon app (at least a few months ago). Works great, has an (expensive) encryption add-on, you can also choose for 500GB storage (if you do not need 2TB) and you can have your data on EU (or US) servers. The App uses less memory compared to Dropbox and the company is responsive to questions.
I have read some reports of users that where (falsely) charged with having explicit material in their cloud storage, pCloud has very strict rules and deletes/disables your account without warning, until you prove they are wrong which seems impossible. I personally did not have any problems with the service and may switch to pCloud in the future.
- tillkrueger5 years agoCollaborator | Level 10
So, the 110.3.425 beta did actually install and run on my M1 (without Rosetta 2), but immediately complains that the app is outdated, with no way to update to a newer beta build...what gives? How do I get this to work?
- anonymous5 years ago
You installed an old version, just download it from https://www.dropbox.com/install which (I think) is the latest version.
But Dropbox still uses Rosetta 2 because it is not an Apple Silicon native app. (at least not on my M1 Macbook)
- tillkrueger5 years agoCollaborator | Level 10When you go that old link and track back in the breadcrumb up top, you can get to the latest 125 build…those are all Apple Silicon/Intel universal versions, and it installed well on my maOS 12 Beta M1 without Rosetta 2 installed.
I am trying to start on macOS 12 with Apple Silicon native apps, exclusively, so I am starting now, to give me a few months to figure it all out. - anonymous5 years ago
I installed Dropbox from that link and after install it indeed automatically updates to version v123.4.4832. You can find other version here, there seems to be a more recent stable build (124.4.4912): https://www.dropboxforum.com/t5/Desktop-client-builds/ct-p/101003000
But Dropbox does not publish release notes (at least not in that location) and it is unknown what changed.
As far as I know there is no native Apple Silicon version for the dropbox client. It does work on Apple Silicon, but uses Rosetta 2 (in Activity Monitor the architecture shows Intel). It runs without problems on my M1 Macbook and memory usage does not defer (much) from my Intel Macbook.. so it is inefficient on memory with both platforms ;-)..
- tillkrueger5 years agoCollaborator | Level 10I am successfully running this one on my M1 without Rosetta 2 installed, so it’s gotta be a Universal version:
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-125-3-3444/td-p/526205 - anonymous5 years ago
Are you sure rosetta is not installed? According to MacOS it still is an Intel binary. You won't see Rosetta running, it just translates the app on first run and installation of Rosetta is very fast.
- tillkrueger5 years agoCollaborator | Level 10
Oh SNAP! You're right! How in the hell did that happen? I have denied all attempts to install Rosetta, so far, and now this?
**bleep**, I'll have to see now whether it was installed somehow and whether there is some way to uninstall it. Sorry, but I really thought those threads were about Universal betas...I guess I'm back to getting away from Dropbox, after 10 years of being a Pro subscription customer...ridiculous that they still don't have a Universal beta...shameful.
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