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clientreleases
Dropbox Staff
Dropbox StaffBeta Build 143.3.4090
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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This isn't just a Dropbox problem. OneDrive has same issue. I think Microsoft said that they have eliminated that option due to how Apple wants the APIs implemented since they deprecated the kernel kexts being used by both Dropbox and OneDrive to implement that option.
Does this build fix the 1073741795 error code on windows?
It didn't for me. I still have the same issue. Support closed my ticket with no resolution because they needed to know the name of my computer? By my research, I see a lot of people with intel Z390 chipsets that have this issue. The chipset is not that old - but I am frustrated to no end. I have paid for dropbox for over a decade, and I have a colleague that is plagued with issues on their macbook as well. I need this to work on my main home computer or I will have to jump ship. This has been going on WAY too long.
- Mark
Super User II
kodemonkey - Dropbox, sadly, are horrific at just closing tickets ๐
All I can suggest is (from experience) is open another which references the first one asking why it was closed and what is happening.
But then again if clientreleases happened to care about users and say what fixes were in place people could possibly self diagnose and use other builds
I was actually able to get an older build to install, but it won't let me use it. I receive the "update your version of dropbox" and it won't launch. Everything worked properly until DB forced me to upgrade my version. It works on similar hardware on the same network running different versions of windows. We have 9 devices that run dropbox at home and only the machine that needs it the most has been unusable for work for a month now. I have to use my laptop or the web version of DB and it's a major headache. I did go back and answer the cancelled ticket and it looks like it accepted the response. Why the windows machine name is important to them to diagnose feels like a stalling tactic. If they have a list of all the machines and are trying to identify which one is the problem, I have a pro-tip for support; "THE ONE DEVICE THAT IS NOT WORKING IS THE ONE THAT HAS BEEN DORMANT FOR OVER A MONTH".
