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2 Replies

  • Peter H.87's avatar
    Peter H.87
    Collaborator | Level 10
    5 years ago

    Seems really slow to access a file in Windows Explorer that was previously offline with smart-sync, say > 30 seconds before it's available. Is that just me or is anyone else seeing it?

  • Curmudgeon's avatar
    Curmudgeon
    Helpful | Level 6
    4 years ago

    With the planned elimination of the standalone desktop app for accessing files, the status indicators for sync status are INCREDIBLY slow to appear.  I'm talking MINUTES for all the folders and files in a folder to be updated with the sync status indicators.  I am on a high-bandwidth internet connection, using 1GB ethernet to the desktop and have no similar problems with Box, iCloud or OneDrive, so before the defense-centered Dropbox responses start flowing, I'm confident this is a DB Finder Extension problem.  I have 7 processes running for that, 1 for Dropbox Activity Provider and 4 Dropbox Web Helper processes.  They're sitting mostly idle, even as Finder struggles to tell me what the sync status is in my folders.  This is one reason I object strenuously to the removal of the desktop folder app.  Not sure why, but at least it showed sync status more quickly than it's being reported to Finder.  Probably another instance where they really don't know how to leverage the Mac architecture the way they do Windows. 

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