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clientreleases
Dropbox Staff
Dropbox StaffStable Build 142.4.4197
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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Mac OS X
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The MacAutoUpdate process, the Dropbox installer app, and downloading the .dmg file all fail at various points during the download. Dropbox support did not really have any ideas how to handle this. Other downloads from my computer of about the same size are fine, so it is not my internet connection (slow, but it does get there in the end). It seems to be Dropbox.com specific .
I was at v140.4.1951 and experiencing the hourly DropboxMacUpdate attempts to download something. I finally tried the offline installer for 142.4.4197 but I had to work at downloading it. The network connection to dropbox timed out every few minutes, but I was able to resume the download and eventually get the DMG. Once downloaded it installs and runs ok. We'll see what happens with DropboxMacUpdate now.
Can you define "work at downloading" a bit more? When I try re-downloading in Safari it just restarts from zero, so I never get the whole file. Are you using a downloading app or another browser? I am willing to try everything at this moment...
Update: Thanks to the hint from the previous poster I tried downloading the new dropbox installer file with a download manager (Download shuttle, but any other might also work). The link at the beginning of this post points to a download page and can thus not be used to download the file directly with the DL manager; once the download starts in Safari (or similar) you can right click the download and copy the address. (in this case https://edge.dropboxstatic.com/dbx-releng/client/Dropbox%20142.4.4197.dmg). This will point the DL manager to the correct file. I noticed that the download was interrupted about 10-20 times during the total 40 minutes download time, but unlike Safari the DL manager restarted and finished the job. The recent instability of this server ( and/or connection to my particular computer? I don't know where the blame lies) is probably why the automatic updates or the direct manual download failed every time. This does not solve the problem with the Autoupdate failing, but at leasts shows a way to manually update Dropbox to keep that bandwidth-hungry monster quiet for a while...
Dropbox help suggested that I unselect the option (under My Settings) to download each of the latest builds, which helps to decrease the frequency of the unwanted downloads. Hope this helps others with the same troubles.
It looks like you found a solution. By "work at downloading" I mean I was watching the download progress in Safari. Each time the download stopped, telling me that the network connection had been lost, I used the resume button on the download progress bar. The download resumed correctly. I had to resume the download like this, 6 or 7 times, to get the complete DMG.
Downloads of large files from other sites don't behave this way. I have a slow DSL network connection. Dropbox seems to be behaving normally now.
