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Dropbox Staff
Dropbox StaffStable Build 33.4.23
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There seems to be a major issue with Dropbox 33.4.23 & Microsoft Word 2016 (15.37) on Mac OS 10.12.6.
Whenever Dropbox is running, and when a Word file is double clicked in Finder (regardless of whether the file is stored in the Dropbox folder or somewhere else), Dropbox seems to mess up with the file opening process and Word just opens its "New" dialog box and not the file. On the second attempt and while Word is still open, the file opens OK.
This does NOT happen with Dropbox 33.3.19 or when Dropbox is not running.
Whenever Dropbox is shut down, Word DOES open files normally when double-clicked in Finder so clearly Dropbox 33.4.23 is interfering with the process in some way.
ReginaldDropbox Staff
Dropbox Staffdsusanj,
I'm Reginald, from the Dropbox Desktop Team. Thank you for you report. We are actively looking into this and have been able to successfully reproduce the behavior. We will post an update on this thread on when a fix can be expected.
