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clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Stable Build 52.4.58

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Jenna15's avatar
Jenna15
Explorer | Level 4
8 years ago

I have the exact same thing:

 

I am running macOS 10.11.6.   Dropbox crashes immediately on starting.  After uninstalling and trying to reinstall, Build 52.4.58 won't even finish installing.  If I go back a build (51.4.66) it will install, I can sign in to dropbox, my files *just* start to sync and then it crashes and will not reopen again.  When I delete the app I also delete the DropboxHelperTools and the Libraby/.dropbox folder.   If I don't also delete those folders then even the older build won't install.  

 

So far i have gotten no support on my Support ticket I started 36 hours ago.   

 

Super frustrating.

 

 

 

 

Lara84's avatar
Lara84
Explorer | Level 4
8 years ago

Same here!!! More than 3 days actually without Dropbox. Answers getting via email are cut and paste. I already clarified many many times what is happening and I would still wait heaps of time for the same recommendation to disinstall/re-install the app.

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