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clientreleases
Dropbox Staff
Dropbox StaffStable Build 74.4.115
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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I have been getting the exact same issues - unexpectedly quitting. Won't stay on for more than 5 minutes. Totally unusable.
I received the most useless technical support advice from Isaac at Dropbox which was to create a fresh profile on my PC and install dropbox there.
If you were able to successfully install the Dropbox desktop application in the newly created profile, that means that there may be some sort of misconfiguration, setting, policy, or permission restriction that is affecting the original profile. Unfortunately, this is outside the scope of what we can support. I'd recommend that you use the new profile from now on or that you contact either IT support or the customer support organization for your operating system.
In other words, if it works on another system then "it's not our problem".
Well, Issac, my PC has about 30 programmes / apps and software on it and ALL of them work fine - therefore it is an issue with Dropbox, not my profile.
I've never heard such useless technical advice since "try a fresh install of Windows"...
It is obviously something to do with this build of Dropbox.
I have been getting the exact same issues - unexpectedly quitting. Won't stay on for more than 5 minutes. Totally unusable. - HariV
I had the same issue described above and the solution for me was:
1) uninstall dropbox app
2) download and install dropbox 74.4.115
3) In Preferences - Sync - Selective Sync, uncheck most of the folders. Limit the sync to small batches of files. add folders as the previous sync completes and shows status: "Up to date"
4) Keep adding folders until your complete Dropbox is up to date.
This worked for my files which are ~200GB on a 2TB account, the final syncing process took 4-5 hours. Thank you for everyones previous posts that lead me to this process to cure my issue. This hickup ruined 2 days of productivity while trying to sort out the error. The attempts included multiple uninstall/re-install cycles, a complete cleaning of the registry (ultimately not needed) and included communications with DB chat.
