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clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Stable Build 83.4.152

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Stable build
layolayo1's avatar
layolayo1
Helpful | Level 6
6 years ago

abarrcms 

 

$ nautilus --version
Initializing nautilus-image-converter extension
Initializing nautilus-dropbox 2020.03.04
GNOME nautilus 3.36.1
Segmentation fault (core dumped)

 

The content of my dropbox.list file is:

deb [arch=i386,amd64] http://linux.dropbox.com/ubuntu disco main

 

Changed to eoan and focal, both of which fail.

 

Successful operation of the dropbox menu appears to happen a little more frequently... so if I click rapidly about 10-15 times I sometimes get the dropdown to fix in place... 

 

(also, it appears I cannot login on my laptop as layolayo, it defaults to the other account layolayo1...??)

abarrcms's avatar
abarrcms
Helpful | Level 6
6 years ago

Hi layolayo !

 

I relayed your information to the Dropbox team.

 

They said they're still working on it, but thanked me for your information. They said:

  • ... I have relayed your update to the Engineering Team. ...
  • ... We have already been collaborating on the problem itself. I have also been keeping an eye on the forum for updates from our users. ...
  • ... We are diligently aware of your needs and we will get this issue resolved. ...
  • ... Thank you for keeping me updated. We appreciate it. ...

I also pointed out that Ubuntu 20.04 is an ESM release, for paying Ubuntu customers.

 

  • ... More interestingly for businesses and enterprise scenarios is news that this release will be supported for 10 years as an ‘extended maintenance release’ (ESM) ...

I suggested they get even more help from Ubuntu, to try and track down the problem, since Ubuntu will be paid for maintaining this system, by some users.

 

Hopefully, they'll figure out what's wrong and can get back to us! I also saw that for some people there are some workarounds and that this problem is listed as being "Solved." I tried some of those fixes, but they didn't work for me.

 

But I didn't try everything I found.

 

I guess we'll just have to wait even longer!

 

Thanks for your information, though! I sent it to the Dropbox team.

 

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