Forum Discussion

Oliver Gramberg's avatar
Oliver Gramberg
Explorer | Level 3
4 months ago

Don't show technical IDs in the community's UI

On Category: English | The Dropbox Community, I click the big blue "Help" button. I get to the "Help" page. At the top there is a search box that has shadow text, "Search in 101001000". I don't know what 101001000 means. Please replace with something everybody understands.

2 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 months ago
    Oliver Gramberg wrote:

    At the top there is a search box that has shadow text, "Search in 101001000".

    That's a function of the community software and likely can't be changed.

  • Emma's avatar
    Emma
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi Oliver Gramberg​ thanks for raising this one!

    As Rich​  said this is a function of the software, but one we agree is not very intuitive. We're aware of it and looking into some possible options to fix it, though it may take some time. 

    We'll let you know when we have an update.

About Discover and Connect

Explore the full potential of Dropbox with tips, tricks and discussions.63 PostsLatest Activity: 7 days ago
309 Following

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!