Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

JohnA69's avatar
JohnA69
New member | Level 2
8 months ago
Solved

What happens if I delete a folder someone else shared with me?

Hi. I hardly ever use Dropbox but I might have a new need for it. However, I have to clear most of what's already in my account to make enough space. One thing that's on my list of Files is a Folder ...
Share
  • kirksuzukiii's avatar
    kirksuzukiii
    8 months ago

    Hi JohnA69​ ! 
    Good question. If it is a shared folder, the folder will just be temporarily deleted in your end but the owner of the folder or the person who shares the folder can still be able to see everything. In clearing up space due to big amount of Shared files , you may refer the instruction on this link:  for you to be able to leave the shared folder  and make up a storage space into your account. 
    Let me know if you have other questions. 

JohnA69's avatar
JohnA69
New member | Level 2
8 months ago

Hi, kirksuzukiii​, and thank you for your reply. Although I wasn't able to follow the link (it seems to be inactive), I was able to clear everything. I thought it a little odd that even though I cleared every file from all folders, the indicator didn't update to say "0 bytes of 2 GB" as I expected. I set the Dropbox task aside and came back 24 hours later. And now, that's exactly what I see so all is right with the world. I got what I needed. Thank you again 😊

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey JohnA69! Glad to hear it's all good now. As for the link to the Help Center article, you can try this one instead.

About Dropbox for Beginners

Node avatar for Dropbox for Beginners

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!