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Forum Discussion
jtlever
10 months agoNew member | Level 1
Why does Dropbox remove a file from my hard drive when I "back up" to Dropbox?
Why does Dropbox remove a file from my hard drive when I "back up" to dropbox? The "dropbox help" info does not explain this. I've selected the option to "keep copies on my hard drive", but files sti...
- 10 months ago
Dropbox backup works by moving the directories in to the Dropbox folder and putting shortcuts in the original location. The exception to this is external drives that are backed up.
Personally I think backup is really, really counterintuitive and complicated.
jtlever
10 months agoNew member | Level 1
AH, Thank you! So simple, the light bulb just went off in my head. All this time I thought it was short cut to the actual cloud folder, and that anything I drag there is COPIED. But it's a real folder on my desktop that I've actually MOVED stuff to. That's not at all what I intended; I want my files to stay in their place on my hard drive - but at least it makes sense. I liked Dropbox a whole lot better before I installed the app, and had to upload files via the website.
Thanks, Mark for clarifying with the quick responses.
Theresa
Community Manager
10 months agoHi jtlever and welcome to the Dropbox Community. I am glad to see you got your issue resolved thanks to the help from our Super User Mark.
By the way, my name is Theresa, and you might see me popping up around the Community 👩💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives. 💙
If you're open to sharing, I’d love to hear how you use Dropbox 💡.
Who knows, you might inspire some helpful tips we can share with others or even spark ideas to pass along to our internal team! 🤗
T 😺 (Dropbox Community Manager)
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