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Forum Discussion
MarieVigeral
4 years agoNew member | Level 2
Message d'erreur ouverture d'application sur Mac
Bonjour,
Quand j'essaie d'ouvrir l'application dropbox sur Mac (même après réinstallation de l'application sur Mac), j'obtiens le message d'erreur suivant :
bn.BUILD_KEY: Dropbox
bn.VERSION: 134.4.4115
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: 5a5b0d28-0cf7-5d0e-9e2f-1ac6c311e844
pid: 1296
ppid: 1
uid: 2118875429
user_info: pwd.struct_passwd(pw_name='laclau', pw_passwd='********', pw_uid=2118875429, pw_gid=608442870, pw_gecos='Marie LACLAU', pw_dir='/Users/laclau', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='laclau', pw_passwd='********', pw_uid=2118875429, pw_gid=608442870, pw_gecos='Marie LACLAU', pw_dir='/Users/laclau', pw_shell='/bin/bash')
euid: 2118875429
gid: 608442870
egid: 608442870
group_info: grp.struct_group(gr_name='HEC\\Domain Users', gr_passwd='*', gr_gid=608442870, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='HEC\\Domain Users', gr_passwd='*', gr_gid=608442870, gr_mem=[])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/laclau'
appdata: '/Users/laclau/.dropbox/instance1'
real_path='/Users/laclau/.dropbox/instance1'
mode=0o40700 uid=2118875429 gid=608442870
parent mode=0o40700 uid=2118875429 gid=608442870
dropbox_path: '/Users/laclau/Dropbox'
real_path='/Users/laclau/Dropbox'
mode=0o40700 uid=2118875429 gid=608442870
parent mode=0o40755 uid=2118875429 gid=608442870
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=2118875429 gid=608442870
parent mode=0o40755 uid=2118875429 gid=608442870
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/gs/5qk993bn1m7dgwcqlqf13h21z4py95/T'
real_path='/private/var/folders/gs/5qk993bn1m7dgwcqlqf13h21z4py95/T'
mode=0o40700 uid=2118875429 gid=608442870
parent mode=0o40755 uid=2118875429 gid=608442870
Traceback (most recent call last):
File "dropbox/client/authentication/register_host_helper.pyc", line 478, in _try_register_host
File "dropbox/client/authentication/register_host_helper.pyc", line 944, in handle_changed_host_secret
File "dropbox/sync_root/helpers.pyc", line 354, in destroy_root_from_config
AssertionError
Une idée ?
Bien cordialement,
Marie Vigeral
- Chloé
Dropbox Staff
Bonjour MarieVigeral,
Merci d'avoir contacté la communauté de Dropbox! 🙂Pouvez-vous m'indiquer si le problème persiste?Si c'est bien le cas, merci de m'envoyer l'intégralité du message d'erreur car il manque la dernière partie tout en bas.Dans l'attente de vous lire,Je vous souhaite une bonne journée!
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