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Stijn S.1's avatar
Stijn S.1
New member | Level 1
11 years ago

Dropbox Payment fails

Dear Dropbox, I received a message concerning my payment. I have Dropbox Pro with a yearly payment. Apparently the payment can't be completed. But i didn't change my billing info (it's via my vi...
Lara1's avatar
Lara1
Icon for Dropbox Staff rankDropbox Staff
11 years ago

Hi Stijn,

Sorry to hear that! Could you please reach out to our Support Team here, they're more than happy to help:

https://dropbox.com/support

Thanks! By the way: This is the German forum, please feel free to post in German if you'd like :)

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