Forum Discussion

Alain R.3's avatar
Alain R.3
New member | Level 1
11 years ago

Necesito restaurar todos mis archivos de dropbox a ayer

Buenas tardes, tengo un problema con mi cuenta de dropbox, necesito restaurar una gran cantidad de archivos porque han cambiado de extensión y no puedo abrirlos. Si los restauro "uno por uno" a la ve...
Antonio A.10's avatar
Antonio A.10
New member | Level 1
10 years ago

Hi

 

I have the same problem. Over 2000 files have been attacked by a virus called .zepto. I would like to restore all my files to the previous available version. How do I proceed? The help information of dropbox is not clear and some links such the mass restore are not working.

Many thanks in advance.

About Haz una pregunta

Node avatar for Haz una pregunta
Busca respuestas en las conversaciones iniciadas por otros usuarios. Si no encuentras la respuesta que necesitas, haz una nueva pregunta.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!