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劉榮倫's avatar
劉榮倫
Explorer | Level 3
8 years ago
Solved

帳戶閒置過久被停用

我有很多重要照片，想打開帳戶怎麼做才可以打開謝謝
  • Sanchez's avatar
    Sanchez
    8 years ago
    Hello 劉榮倫

    Our support team may be able to help re-activate your account. Please submit a support request here http://bit.ly/2m56L7z, so an agent can investigate and assist. 

    Thank you
Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hello 劉榮倫

Our support team may be able to help re-activate your account. Please submit a support request here http://bit.ly/2m56L7z, so an agent can investigate and assist. 

Thank you
Alicekao's avatar
Alicekao
New member | Level 2
8 years ago

您好，我的帳戶已被刪除，請問要如何做才能挽回之前被刪除的帳戶及其內重要的資料

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago

    Please follow the advice already given by Sanchez. 

     

    Note, however, that is the account was deleted more than a few weeks ago they are unrecoverable. 

    • Sanchez's avatar
      Sanchez
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 years ago
      Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT
      Thank you!

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