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AlanTing's avatar
AlanTing
New member | Level 2
8 years ago

檔案有更新，卻沒有上傳雲端

你好， 我的DROPBOX當檔案更新時，他不會自動上傳雲端，但我把雲端檔案刪除時，他又會出現...這是什麼原因呢?   懇求大家幫幫我~
Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hello AlanTing, 
 
您应该确保Dropbox桌面应用程序始终运行，并将其设置为在计算机启动时启动。 您可以检查这样的设置，如https://www.dropbox.com/help/166。
 
另外，请确保您在计算机上更新的文件位于本地Dropbox文件夹中。 有时这些文件被错误地移动，结果是文件不会同步到Dropbox。
如果您需要进一步的帮助，请在这里https://t.co/JzCu5Ol0GV提交支持请求，因此我们的代理商可以调查和协助。
 
谢谢
 
------ Translation by Google ------ 
Hello AlanTing, 
 
You should make sure that the Dropbox desktop application is always running, and that it is set to start up when your computer starts. You can check the settings like this https://www.dropbox.com/help/166. 
 
Also, make sure that the files you are updating on your computer are inside the local Dropbox folder. Sometimes these files get moved by mistake, and the result is that the file will not sync to Dropbox. 
 
If you require further help with this, please submit a support request here https://t.co/JzCu5Ol0GV so one of our agents can investigate and assist. 
 
Thank you

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