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Forum Discussion

DBoxTips's avatar
DBoxTips
Experienced | Level 13
8 months ago

A thread was erroneously closed to new comments

Hello, Ever since the migration to the new community forum software I noticed an increasing number of threads being closed prematurely. I admit I have been unable to find the logic in this. The l...
funwin's avatar
funwin
Helpful | Level 7
6 months ago

why do you lock community threads? How does locking a thread from replies benefit the community. 

I have two threads which I'd like to reply to. One of which is a solution to a problem. However I can only start another thread on the same topic which wastes everyones time. Anyone in the future who finds the old thread, would not be able to find the solution. 

I see only negative result for the community when threads being locked. same topic answered 15 times, in 15 locations. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey funwin, thanks for posting here! 

Your comments on our Community have been quite helpful, and I will do everything I can to ensure that your voice is heard.

I'll forward your feedback to the appropriate areas so we can continue to improve. If you need something else, please let me know and I will be more than happy to help every step of the way. 

About About the Dropbox Community

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