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A thread was erroneously closed to new comments
Hello,
Ever since the migration to the new community forum software I noticed an increasing number of threads being closed prematurely. I admit I have been unable to find the logic in this.
The l...
why do you lock community threads? How does locking a thread from replies benefit the community.
I have two threads which I'd like to reply to. One of which is a solution to a problem. However I can only start another thread on the same topic which wastes everyones time. Anyone in the future who finds the old thread, would not be able to find the solution.
I see only negative result for the community when threads being locked. same topic answered 15 times, in 15 locations.
Totally agree with you, funwin
Unfortunately, we won't be able to find out why the moderators lock threads. The only thing we know so far is:
there are a lot of circumstances that dictate whether threads should be closed or not that are only discussed and visible internally.
Which sounds like corporate speak for "we won't share the reasons with you, we don't care".
I saw only downsides and no benefits to this activity of moderators locking threads. Sadly, the locking continues. I guess it's just part of their agenda, so I imagine there must be some benefit for them, while none for the community.
The quality of the forum has dropped significantly over the past years. A few examples:
- Threads for ideas or feature requests get closed down in one month since they were opened
- If you want to refer to a Dropbox help article in a post you can't do it because posting links is disabled.
Dropbox has lost their touch that built their famous "consumer playbook". I write this with sadness, as a fan of the product since the beginning and sticking with it for so long.
Andrew (DBoxTips)
Perhaps we simply post:
This question - LINK TO LOCKED ARTICLE - but open?
**
which makes for a terrible internet and community.Yes, that could be a solution and could help with hinting to the moderators that the respective thread should be unlocked.
It's not elegant, indeed, but since the community doesn't offer more these days, it's the best we have right now.
Thanks,
Andrew (DBoxTips)
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