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keri h.1's avatar
keri h.1
Explorer | Level 4
22 days ago

Cannot insert image in the description of my question that I published here

This is a question about the DropBox Community....

I tried to drop a screenshot in-line in my last post. I dragged the .png file from my Desktop, over my post text, and initially it appeared like it would be added (got a green "+" with some words about dropping the image in-line). But, sadly, it was "not allowed"! (I would love to send a screenshot of the error I got but ....)

The error reads: "File Not Allowed" and then clarifies "The file <filename here> is not allowed. A large, orange warning icon is to the left.

The screenshot is a standard Apple-produced .png file. I have tried again as a .jpg - and again using a very simple filename (no special characters, no spaces). No luck.

This is on a MBA laptop, running Sequoia and using the latest Safari browser.

Any ideas?

9 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    keri h.1 wrote:

    I tried to drop a screenshot in-line in my last post. I dragged the .png file from my Desktop ...

    Click the icon in the options bar to insert an image to your post, or just copy and paste it.

     

    • keri h.1's avatar
      keri h.1
      Explorer | Level 4

      Hmmm... Interesting. I do not have a camera icon. (Wish I could screenshot and show you what I see!)

      In the row of styling elements (Bold, Italic, etc.) and Quote, I have the icon for LINK (to the right of Quote) and then immediately to its right is the Smiley-face. No Camera.

      Do I need to do something (this is Mac/Safari) to get the camera icon?

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Have you just tried to copy and paste your image into the reply window? That works as well and that's usually how I do it.