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Forum Discussion
sargan
8 months agoExplorer | Level 4
Why can't I create a thread with a URL in the post?
When I try to create a post, I get pop up advising it can’t post as it contains HTML.
The only non ascii text is a Dropbox link … do you not allow a Dropbox link on a Dropbox post.
I used the ‘Insert link’ button
7 Replies
Replies have been turned off for this discussion
- Jay8 months ago
Dropbox Community Moderator
Hi sargan, thanks for bringing this to our attention.
We appreciate the feedback on this behavior you're experiencing when posting on the Community.
We take all comments into consideration when improving the Dropbox site and services. - Rachel L.8 months agoExperienced | Level 12
I can't post links, or even images such as screengrabs since the forum style has been updated. Others have commented on the same issue.
- Rich8 months ago
Super User II
Rachel L. wrote:
I can't post links, or even images such as screengrabs since the forum style has been updated. Others have commented on the same issue.
Tried a different browser, or clearing your cache/browsing history yet? I use Firefox primarily and it's working fine, whether I copy and paste a link or image directly into the post, or use the buttons on the format bar.
- Rachel L.8 months agoExperienced | Level 12
Just cleared my cache. Haven't tried a different browser yet, but this is what the forum reply box looks like for me. There's no option to insert an image.
Let me test posting a link again using a couple of methods:
Edit: Nope, didn't work, either directly inserting a link or using the link button. I have to break my links to post them.
No insert image button: i.imgur.com/Qg7Az4z.png
Error message when inserting link: i.imgur.com/8JQqyFH.png
Edit, when editing the above, I first inserted the full URL exactly as I'd tried unsuccessfully already and THAT time, it loaded the image preview. I can't explain it. Let me try again.

Even weirder--I just had to try that twice before the preview appeared. Like I said, can't explain it!
- sargan8 months agoExplorer | Level 4
incredible you dont even accept your own links
- Neal8 months ago
Community Manager
Hi sargan,
Thanks for bringing this to our attention! We've looked into this we have identified a bug thanks to you and have raised it with our community software provider, we'll respond here when we have an update.
- Dell_Dropbox6 months ago
Community Manager
Hey everyone, just following up to say this bug should be fixed now. Let us know if you encounter any trouble. Enjoy your weekend!
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