Forum Discussion

JADAstudio's avatar
JADAstudio
Helpful | Level 6
3 years ago

Dropbox Sign: all text in PDF goes missing

So I decided to try Dropbox Sign. I created a PDF with a bunch of text, a raster logo, and a few signature lines. However, in the Dropbox Sign field editor, all of the text is gone; Only the raster l...
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey JADAstudio, thanks for keeping us in the loop on this.

 

May we reach out via email to have a further look internally at this point? 

Andy Scisco's avatar
Andy Scisco
Explorer | Level 4
3 years ago

Same problem here! All text in my PDF goes missing. It used to work seamlessly - now I can't use the app anymore. All help appreciated!

About Dropbox Sign

Node avatar for Dropbox Sign
Ask your Dropbox Sign questions here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!