Forum Discussion

jun yu's avatar
jun yu
Helpful | Level 5
2 years ago

How to send a reminder for a signature request?

With the new change, does anyone know if this feature still available? The Dropbox sign become more and more a Dropbox PDF editor which does poor job than any free PDF app user can download. Wrong di...
jun yu's avatar
jun yu
Helpful | Level 5
2 years ago

Yes, i have the dropbox sign account and making payment monthly. 

 

Could you be more detailed about the steps? 

 

thanks 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Can you please send us a screenshot of how the process looks on your end?

  • BarbaraVer's avatar
    BarbaraVer
    Helpful | Level 5
    1 year ago

    I'm trying to send a reminder for a signature and it's not working. I have been trying for several hours and I keep getting this notice: 

    What is the problem?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hi BarbaraVer, could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running and clearing your cache?

      • BarbaraVer's avatar
        BarbaraVer
        Helpful | Level 5
        1 year ago

        Hi Jay, thanks for the quick response. I've just tried in another browser and I have the same issue. So far I've tried in Edge and Chrome.

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