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My signatures saved on my iPad are not appearing on Dropbox.com and on Android
I saved two signatures on iPad and these are not appearing on my other devices. Are saved signatures supported to sync between devices or I have to create signatures in every device I want to use to ...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHope you don’t mind me jump in, omglol! Can you send me a screenshot of what you see on your mobile app versus what appears on your Dropbox account online?
If there’s anything personal showing, make sure to mask it first.
- Nancy
Hey omglol! In general, before confirming anything, we want to gather as many details as we can, so that we can provide the most accurate info possible. In this case, I wanted to make sure that you’re working on Dropbox in both cases and not Dropbox Sign. On Dropbox, you should be seeing your signature requests on both www.dropbox.com and your mobile app indeed.
On your mobile device, I’d like you to open your Dropbox app > Account tab, scroll down to your “Signature requests” and send me a screenshot of what you see there.
For the Dropbox website, I’d like you to go to your Signatures tab again and send me one more screenshot of what you see (you don’t need to open any of the signature requests, I just need a screenshot of what you see in the above sections).
Hello Nancy
Thank you for clarifying.
As requested, screenshot from the mobile device:
Screenshot from dropbox.com
Noting, these signatures that I am attempting to keep in sync between devices are signatures for myself. I do need to request signatures from others.
- Walter
Hey omglol - I'm sorry for the late reply here, but can you walk me through the exact steps you took to do this in the first place? How are you saving your own signatures to your Dropbox account?
Were you sending out a document for signatures or testing it out on your account perhaps?
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