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omglol's avatar
omglol
Explorer | Level 3
1 year ago

My signatures saved on my iPad are not appearing on Dropbox.com and on Android

I saved two signatures on iPad and these are not appearing on my other devices. Are saved signatures supported to sync between devices or I have to create signatures in every device I want to use to ...
omglol's avatar
omglol
Explorer | Level 3
1 year ago

Hello Nancy

 

Thank you for clarifying. 

 

As requested, screenshot from the mobile device:

 

 

Screenshot from dropbox.com

 

Noting, these signatures that I am attempting to keep in sync between devices are signatures for myself. I do need to request signatures from others. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey omglol - I'm sorry for the late reply here, but can you walk me through the exact steps you took to do this in the first place? How are you saving your own signatures to your Dropbox account? 

Were you sending out a document for signatures or testing it out on your account perhaps? 

  • omglol's avatar
    omglol
    Explorer | Level 3
    1 year ago

    Hello Walter 

    I am getting a bit frustrated here. 

    I am signing PDF for myself and for myself only. I never send documents to others for them to sign. Therefore, I thought, I could use Dropbox to sign my pdf documents and if signatures are created on one device, it will sync to other devices. Therefore, can you please in fact confirm if dropbox syncs my own saved signatures between devices with Dropbox on it? Yes or No?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey omglol, we're looking into this on our end as well, that's why the delay, so apologies for that.

    Just as a clarification, can you let us know if you're referring to the actual signature itself or the signed document?

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