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Mercedes Butiron's avatar
Mercedes Butiron
New member | Level 2
10 months ago

Re: The email my recipient gets for a signature request shows the old name of my Dropbox account

Helo Hannah,

It's from a Dropbox Sign account

 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the update, Mercedes!

    In that case, I would actually suggest reaching out to our Dropbox Sign team directly.

    You can do so by filling out the form here.

    They should be able to assist you in figuring this out really soon!

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