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Lisa Douglas
3 years agoHelpful | Level 5
Status:
Closed - Not for right now
Allow a personal account to have more than 3 TB, or more than 4 TB with the add on
Hello,
I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon.
221 Comments
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- rdkushner6 months agoExplorer | Level 4
Nobody at Dropbox is reading this thread obviously. It's 2025 and the same issue exists. And worse yet, there is a limitation on the NUMBER of files that can sync without Dropbox becoming unstable. Dropbox puts the "soft" limit at 300K files, but some say that you can go up to 500K. Nowhere on the pricing page is that noted. So you have to find out like I did - when I bought a new PC and it said it couldn't sync all my files to my local hard drive (4TB). With a Standard Teams plan, with 15TB, what are the changes you'd bump up against that maximum? Probably 100%. Many of Dropbox's competitors don't have that problem. I've been using Dropbox for almost 20 YEARS. It seems that Dropbox isn't keeping up up with the growing demand for personal/professional storage storage. I switched from the Professional plan (3TB+1TB) to a Standard Teams plan and the change was a nightmare. Complete change in sync/smart sync methodology and there was no way to move without a complete resync of files. File path lengths also changed - making Windows misbehave. Nightmare. Will switch back to Professional and then look for other options for long term storage of older files.
- ekmaster237 months agoExplorer | Level 3
If you guys don't care about your user base and customers you might as well just say so at this point. I'm about to spend 2k and switch to a sinology drive system after your inability to add a simple feature like MORE STORAGE to a personal account. This is honestly pathetic.
- MajorHavoc7 months agoCollaborator | Level 9
Sorry Jay. I believe this whole nonsense of ideas getting implemented is just a sham, and Dropbox really does not care what users want. And this thread is proof of that.
- MajorHavoc7 months agoCollaborator | Level 9
Hello Dropbox. Might you please just answer all the people here asking if this will happen? If it is not on the radar for anytime soon, fine. But how about you take 15 seconds out of your obviously busy day to respond and just say no. There have been more than enough requests here to justify making a change. But if it’s not happening, time to let all your users know that you don’t give a **bleep** about your customer’s needs, and people can move on.
Or maybe this whole forum idea thing here is just one big sham, you do what you want, and if it happens to match a request here, you pretend users had something to do with it. Because that is what it looks like to me. I truly believe this request and idea forum is a total fake
Hard to trust a company that can’t be bothered. I remember when you were a good company. What happened?
- peazilla7 months agoNew member | Level 2
Freelancers need more storage. Paying for three users is ridiculous when only one will ever be needed. Have to start shopping around for alternatives, cause for some strange reason, it looks like adding more storage will never happen?
- dramenon8 months agoNew member | Level 2
Adding the same ask here... The clock is ticking.
As soon as I need 5TB (likely early 2026) I am gone.You're a solid cloud storage platform, easy and reliable. However, for creative studs with large storage needs, it hits a wall. Personal plans cap at 4 TB, and going beyond that forces you into a team plan, starting at $45/month for 3users. I'm one person.
That’s a significant jump in cost, especially when the additional features geared toward team management are largely irrelevant for an individual user.
DropBox penalizes its most dedicated users by forcing them into a business-tier model that’s both bloated and expensive for solo use. Feels oddly restrictive in an era where high-resolution video, large datasets are the norm.
It’s a great tool >UNTIL your storage needs outgrow it.
- Box_guy8 months agoNew member | Level 2
Jumping in on this thread. It was the first suggestion on google when I searched for how to get more dropbox storage.
I'm not near the limit yet but have constant anxiety about reaching it. What that means in practice is that every time I upload a file, I'm considering whether I'll have to switch at some point and the pain of downloading all my content and reuploading it into some other storage solution.There's many usecases that would warrant more storage, but the plain fact of it is that the files we're dealing with now are massive. One of my vacation albums was five gigs. That's just one album from one trip. 2tb can fill up fast once backups, work, etc are factored in. We really do need a higher storage tier option.
- XDC9 months agoHelpful | Level 7
Personal/Professional Plan (1 User) vs. Business Plan (3 User): What if you are a Sole Trader Business?!
Everyone needs 4TB minimum now, that's a Mac Studio.
That's a small business use sorted, then there's personal storage as well like 1TB of music if you don't want to use the likes of Spotify & Apple Music (via iTunes). What about personal images and videos!? Add another 1TB. Now, if you are a business like I am as a Graphic Designer and Logo Designer with big needs, I need at least 5TB minimum! Do something Dropbox before I go back to SugarSync!
I am only sticking around sticking around here to see if you actually care and do something with this community thread about getting more than 3TB on a one-user personal account... Ruzzle Fruzzle!
I am a long-time user and my old thread on this subject with mega Ks of votes has been swept away. This is exactly the problem from way back that has NOT BEED SOLVED. C'mon Dropbox!!! Really?
- Susan B9 months agoNew member | Level 2
I'm a Freelance Art Director - no employees - I'd like to be able to add storage in 1 TB increments beyond the current 4 TB cap. Those of us who work with visuals really need the extra space.
- justanotheruserhello10 months agoExplorer | Level 3
wild that after three years the response is still "we're looking into it." storage is THE core service for DB! barring an unprecedented revolution in compression software media file sizes are only going to get bigger! no clearer sign that DB is yet another business caught in a terminal fixation on rolling out flashy short term bells and whistles (PDF signing is not a core service!!!! I don't need "AI" to help with file storage!!!!) while letting everything else go. pretty sad TBH
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